Our Privacy Notice

Marketing Lists
You can reduce the amount of marketing material and credit applications you receive via mail, telephone, or email by writing the Direct Marketing Association at the addresses listed below.  These marketing companies are not affiliated with Northwest Bank.  You must provide your name, address and telephone number with your request.  Be sure to include any variations of your name or address that have appeared in mailings or telephone calls that you have received.
 
The Direct Marketing Association is responsible for notifying its members (i.e., the agencies and companies that compile mailing lists) that you want your name removed from the lists they sell.  Your name and address remains in their exclusion files for five years.

Mail Preference Service Association
c/o Direct Marketing Association
P.O. Box 9008
Farmingdale, NY 11735-9008

E-mail Preference Service
www.dmaconsumers.org/consumerassistance.html
Telephone Preference Service
c/o Direct Marketing Association
P.O. Box 9014
Farmingdale, NY 11735-9014

If you would like to have your name taken off all pre-approved credit solicitations, you can write to the following credit reporting bureaus.  Be sure to include your full name, current address, Social Security number and telephone number:

Experian
Consumer Opt-Out
901 West Bond
Lincoln, NE 68521


Trans Union LLC’ss
Name Removal Option
P.O. Box 97328
Jackson, MS 39288-7328
Equifax, Inc.
Options
P.O. Box 740123
Atlanta, GA 30374-0123

Identity Theft
Identity theft is a serious and growing problem.  If you suspect that someone has or had unauthorized access to your account with us, or access to your personal identifying information such as your Social Security number or credit card information, please notify us immediately so we can take action to protect your accounts.  In addition, you should also report the crime to your local law enforcement agency and the Federal Trade Commission (FTC).  To speak with a trained FTC telephone counselor, call toll-free at 1-877-IDTHEFT (1-877-438-4338).  To enter information about your complaint into a secure FTC online database, go to www.consumer.gov/idtheft.