If you’re paying your bills through our online bill payment system currently, you need to do absolutely nothing. All of your vendors have been setup in our new online bill payment system. To accommodate the new system we do need one day to complete the conversion. This means that you will not have access to the online bill payment system May 20. Any payments you may have scheduled for May 20 will be paid May 21, but then we’re back to normal – actually on to our new and improved 24x7 bill payment system.

On our website you will find a link to our new bill payment system, see the Northwest Direct Bill Payment demo for personal and small business users, and the Northwest Commercial Bill Payment demo for commercial users. Please check out the enhanced features, we think you’ll like what you see!

For questions please feel free to contact any of our Customer Service Representatives at (503) 906-3939 or CustomerSerivce@northwest-bank.com.