Northwest Bank is committed to ensure the safety of your financial information. We understand that e-mail is a simple and cost effective method of communication. However, sensitive personal and account information such as account numbers, Social Security numbers, passwords, or Personal Identification Numbers (PINs) should not be sent by e-mail. A Northwest Bank representative may not immediately review e-mail messages that you send. Therefore, you must contact the bank by telephone or in person for items needing immediate attention. E-mail messages may not be used to place a stop payment on a check, request transfers between accounts, report lost or stolen checks, or to report lost or stolen bank cards and/or codes (PINs).